At liightlemp.in, we aim to ensure customer satisfaction by offering a clear and fair return and refund process.
Return Eligibility
- Products are eligible for return or replacement within 7 days of delivery.
- Returns are accepted only for damaged, defective, or incorrect items.
- Items must be unused, in original condition, with tags and original packaging.
- Proof of purchase is required.
- An unboxing video is required only to verify damage or incorrect items.
To initiate a return or replacement, please contact us at sanjaysundar200@gmail.com with your order number and issue details.
Return Address
Sundar,
Chapiya, mahuar, Rughouli,
Khurd, Rudranager,– 144003,
Uttar Pradesh,
India.
Items sent without prior return approval will not be accepted.
Replacement Policy
- If your return request is approved, a replacement will be shipped within 3 business days after verification.
- Replacement delivery timelines may vary based on location.
Refund Policy
- Refunds are issued in eligible cases, including situations where replacement is not possible.
- Once a refund is approved, the amount will be credited to the original payment method within 7-10 business days.
- Bank processing times may vary.
- test-v3-phone-multi-react is responsible for processing approved refunds in accordance with this policy.
Non-Returnable Items
- Bulk orders
- Discounted or promotional items, unless damaged or defective
Damaged or Incorrect Items
Please inspect your order upon delivery and contact us immediately if the product is damaged, defective, or incorrect so we can resolve the issue promptly.
For any questions related to returns or refunds, contact sanjaysundar200@gmail.com.